Effective Date: October 2025
Welcome to Goswami & Co. By engaging with our products or services, you agree to the following Terms of Service.
Please read them carefully before placing any order or inquiry.
1. Company Overview
Goswami & Co, established in 1985, is a leading Indian supplier of rock drilling tools, mining equipment, and construction materials.
We provide reliable, performance-tested products for the mining, quarrying, and construction industries across India.
2. Communication & Orders
- All orders and inquiries are handled personally through WhatsApp, phone, or email.
- We do not offer online checkout or automated payments on our website.
- Customers are responsible for providing accurate product details (e.g., size, type, and quantity) when placing an order.
- Once confirmed, orders cannot be canceled or modified without prior approval from Goswami & Co.
3. Pricing & Payment
- Prices are provided personally based on product type, size, and quantity.
- All payments are made manually and securely, as instructed by our team.
- Prices may change without prior notice due to material costs or market conditions.
4. Delivery & Shipping
- We provide pan-India delivery through trusted logistics partners.
- Delivery times may vary depending on product availability and destination.
- Goswami & Co ensures safe packaging and dispatch, but is not liable for delays caused by third-party transport providers or unforeseen circumstances.
5. Product Quality & Warranty
- All our products are carefully inspected and tested before dispatch.
- Product warranties (if applicable) depend on manufacturer terms and will be communicated at the time of purchase.
- Goswami & Co is not responsible for misuse, improper installation, or unauthorized modifications of supplied products.
6. Returns & Replacements
- Returns or replacements are handled on a case-by-case basis.
- Any issue must be reported within 7 days of receiving the product.
- Returned items must be in their original condition and packaging.
7. Limitation of Liability
Goswami & Co shall not be held responsible for:
- Indirect or consequential damages arising from product use
- Losses due to delivery delays or product unavailability
- Incorrect product use beyond standard industrial guidelines
8. Privacy & Data Use
Your contact and business details are used only to process your orders and inquiries.
We do not sell or share your information with unauthorized parties.
For full details, please review our Privacy Policy.
9. Contact Information
For any questions about our terms, products, or services, please reach us at:
📞 Call / WhatsApp: +91 6291273281
✉️ Email: miningrock83@gmail.com
Goswami & Co
Supplying India’s Mining and Construction Industries Since 2018
💬 For the quickest assistance or to place an order, click the WhatsApp or Call button below.